Our Promise Not happy? Return or exchange within 60 days. Items must be unused: unworn, unaltered, all tags attached, in original packaging. UK Returns - How to return (3 quick steps) 1) Start your Royal Mail return
2) Send it back
3) Confirmation
Free Express Exchanges (UK) Need a different size of the same item? We’ll sort it free:
How: Write your exchange request on the returns form and send the item back via Royal Mail as above. Notes: One exchange per order, same item only (no swaps to different styles or colors). If we’re out of stock, we’ll contact you with options. International Returns (Outside UK) It is the responsability of the buyer to return any orders shipped from UK to International Countries, we cannot provide local returns addresses in all available countries therfore the customer is accountable for the UK return cost. We are unable to offer Exchanges for non-UK orders at this point in time. We advise keeping proof of postage and tracking so you know when your return has reached us. We process refunds on the day we receive. Returns Policy (refunds)
Returns Address (if not using our label) Dobell Returns Department 23 Marshall Road, Eastbourne East Sussex, BN22 9AD If you don’t use our prepaid service, postage is your responsibility. Service is valid for Mainland UK only; UK offshore customers may need to use local alternatives. |
Our Promise Not happy? Return or exchange within 60 days. Items must be unused: unworn, unaltered, all tags attached, in original packaging. UK Returns - How to return (3 quick steps) 1) Start your Royal Mail return
2) Send it back
3) Confirmation<
Free Express Exchanges (UK) Need a different size of the same item? We’ll sort it free:
How: Write your exchange request on the returns form and send the item back via Royal Mail as above. Notes: One exchange per order, same item only (no swaps to different styles or colors). If we’re out of stock, we’ll contact you with options. International Returns (Outside UK) It is the responsability of the buyer to return any orders shipped from UK to International Countries, we cannot provide local returns addresses in all available countries therfore the customer is accountable for the UK return cost. We are unable to offer Exchanges for non-UK orders at this point in time. We advise keeping proof of postage and tracking so you know when your return has reached us. We process refunds on the day we receive. Returns Policy (refunds)
Returns Address (if not using our label) Dobell Returns Department 23 Marshall Road, Eastbourne East Sussex, BN22 9AD If you don’t use our prepaid service, postage is your responsibility. Service is valid for Mainland UK only; UK offshore customers may need to use local alternatives. |