Easy Returns

No Quibble Quality Guarantee: Free Returns 

Most of our items can be returned if unworn, unaltered, all tags attached and in their original packaging. Items must be received by our returns centre within 28 days from dispatch.

How To Return To Us In 4 Easy Steps 

Step 1 Complete your Returns Form
Complete your returns form that can be found inside you order, making sure you advise of either a refund or exchange. You can download a replacement returns form Here.

Step 2 Create a Free Returns Label
Click Here if your return less than 20kg and smaller than 61cm (L) x 46cm (W) x 46cm (D)
If your return is larger than the size above, click Here.

Please note that the free returns label is only valid for Mainland UK.

Step 3 Send the Parcel
Enclose your Return Form in the parcel, affix the returns label on the outside and drop off at your local Post Office. If you have used the larger parcel service please follow the instructions online.

Step 4 Keep Up To Date
Once your order has been received back and processed by our returns team, an email will be sent to confirm.

Returns and Exchange Policy

Exchanges (UK Only) Can take up to 7 Working Days to process. We are not able to exchange for alternative items or colour and unfortunately, stock is not allocated until the return has been processed.

Refunds will be actioned within 10 Working Days once processed by our returns team.

Express Exchange

We offer an Express Exchange service to make sure that you have your items in time for that special event. Just contact our team on 0345 241 9455.

Postal Address
23 Marshall Road
East Sussex
BN22 9AD