Easy Returns

No Quibble Quality Guarantee: Free Returns 

Most of our items can be returned if unworn, unaltered and if all tags attached. Items must be received by our returns centre within 30 days from dispatch.

How to return to us in 4 easy steps 

Step 1 Complete your returns form
Complete your returns form that can be found inside your order, making sure you advise of either a refund or exchange. You can download a replacement returns form here.

Step 2 Attach the free returns label
A Royal Mail label should be found inside your order. Alternatively, you can post to Dobell Returns, 23 Marshall Road, Eastbourne, BN22 9AD, or download a label from here.

Please note that the free returns label is only valid for Mainland UK.

Step 3 Send the parcel
Enclose your Return Form in the parcel, affix the returns label on the outside and drop off at your local Post Office.

Step 4 Keep up to date
Once your order has been received back and processed by our returns team, an email will be sent to confirm.

Returns and Exchange Policy

Exchanges (UK Only) Can take up to 7 Working Days to process. We are not able to exchange for alternative items or colour and unfortunately, the stock is not allocated until the return has been processed. Please note that we only allow 1 exchange per order.

Refunds will be actioned within 10 Working Days once processed by our returns team.

Express Exchange

We offer an Express Exchange service to make sure that you have your items in time for that special event. Just contact our team.

Postal Address
Dobell
23 Marshall Road
Eastbourne
East Sussex
BN22 9AD