Delivery Information

Our Delivery Services 

FREE Standard Delivery (UK) (within 3 working days) on all orders over £50

Standard Delivery (within 3 working days) £2.99

CollectPlus: Click & Collect Next Day (Monday to Friday)
Order by 3pm - £5.95

Next Working Day (UK)
Order by 5pm - £5.95 (excl. Sat & Sun )

Next Working Day Delivery Before 10:30am (UK)
Order by 5pm - £19.95 (excl. Sat & Sun )

Saturday Delivery (UK)
Order by 5pm any weekday - £12.95

Please note we do not deliver or dispatch on Bank Holidays

 

Standard Delivery (UK)

Our Standard service can take up to 3 working days to arrive from dispatch if ordered before 5pm. We despatch orders from Monday to Friday and always endeavour to despatch the order the day that it's placed but if you need the item for the following day then it would be best to choose from our Next Day services. Please note that we don't despatch or deliver on national or bank holidays.

CollectPlus - Click & Collect Next Day Delivery

If you order by 3PM, Monday to Friday, your order will be processed and shipped to your chosen collection point. You will receive confirmation from CollectPlus via email and/or SMS once your parcel is available for collection. Your parcel will be delivered between 7am - 9pm. This will include your unique collection code. Parcels are delivered to CollectPlus collection points Monday to Saturday. A specific time for arrival cannot be given, please wait for your arrival notification from CollectPlus. Please take your CollectPlus collection code and proof of ID with you when you go to the collection point to collect your parcel.

Next Day Delivery (UK)

If you order by 5pm, Monday to Friday, you will receive your goods the next working day. (does not include Saturdays or Sundays)

Any orders placed on a Bank Holiday or weekend will not be despatched until the next working day and so you will receive your goods the next working day after that.

We do not deliver on a Bank Holiday.

A tracking link will be sent to you once your order reaches the courier we are using for your delivery, for you to be able to follow it all the way to your front door. Our courier will send you an SMS message with a one hour delivery slot and give you the option to change the day of delivery.

Our courier will deliver your parcel between 7am and 9pm. A signature may be required on receipt. If you are not around to accept your parcel, the courier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done.

If the parcel can't be left in a safe place or with a neighbour, the courier will take it back to the local depot, and leave you a card telling you how you can pick it up.

Saturday Delivery (UK)

If you require a delivery on Saturday you will need to select this option at the checkout, any weekday before 5pm.

A tracking link will be sent to you once your order reaches the courier we are using for your delivery, for you to be able to follow it all the way to your front door. Our courier can also send an SMS message with a one hour delivery slot or the ability to change the day of delivery if we have correct contact information.

Our courier will deliver your parcel between 7am and 9pm. A signature may be required on receipt. If you are not around to accept your parcel, the courier may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain) if they think it is safe to do so. A calling card will be posted through your door to let you know this has been done.

If the parcel can't be left in a safe place or with a neighbour, the courier will take it back to the local depot, and leave you a card telling you how you can pick it up.

Please use this link for more information on our International Delivery options.