Exchanges & Returns

No Quibble Quality Guarantee: Free Returns

Items can be returned in their original condition within 28days of receiving your order for FREE!

HOW TO RETURN TO US:

To create your return log into your account and follow the steps below, If you do not have an account, not to worry Click here

  1. Select My Orders.
  2. Click on the order which includes the items you would like to return.
  3. Click the button that says ‘Create your Return’.
  4. Follow the steps on the screen.
  5. Once completed and authorised include your return number in the Parcel.
  6. Create your FREE RETURN Label here.

*Please note that Returns Received without Authorisation may be returned to the customer* 

If you need more help, please contact our Customer Service Team on 0800 808 5344 who will be happy to help you further.

All items must be returned in a re-saleable and unused condition, with all tags attached and in their original packaging.

Postal Address:
Dobell
23 Marshall Road
Eastbourne
East Sussex
BN22 9AD

 

Return and Exchange Policy

Exchanges can take up to 7 working Days to process.

Refund will be processed within 10 working Days once received by our returns team.

Royal Mail free returns labels are only available within mainland UK

We are only able to exchange items for an alternative size.