Exchanges & Returns

No Quibble Quality Guarantee: Free Returns

Items can be returned in their original condition within 28days of receiving your order for FREE!

HOW TO RETURN TO US:

 

  1. Click here to log into your account and select My Orders.
  2. Click on the order which includes the items you would like to return.
  3. Click the button that says ‘Create your Return’.
  4. Follow the steps on the screen.
  5. Once completed include your return number in the Parcel.
  6. Create your FREE RETURN Label here.

 

Do not have an account yet, not to worry. Click here to create your return and follow the steps below:

 

  1. Follow the onscreen instruction to Verify your order.
  2. Once the information has been verified, you will be redirected to the account login page. Please check your email as you would have been sent a Password.
  3. Once you have logged in, Click ‘My Orders’.
  4. Click on the order which includes the items you would like to return.
  5. Click the button that says ‘Create your Return’.
  6. Follow the steps on the screen.
  7. Once completed include your return number in the Parcel.
  8. Create your FREE RETURN Label here

 

If you need more help, please contact our Customer Service Team on 0800 808 5344 who will be happy to help you further.

All items must be returned in a re-saleable and unused condition, with all tags attached and in their original packaging.

Postal Address:
Dobell
23 Marshall Road
Eastbourne
East Sussex
BN22 9AD